At Cosmo Clock, we strive to ensure our customers are completely satisfied with their purchase. If you are not entirely happy with your purchase, we are here to help.

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to provide the receipt or proof of purchase.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Return shipping is free. We will provide you with a prepaid shipping label to return your item to us. If the item is found to be defective or incorrect due to our error, we will cover all shipping costs.

If you have any questions on how to return your item to us, contact us at phis.studio@gmail.com